Customer support
We're here to help keep care moving.
Existing customers can reach the Elevant team by email at Sales@ElevantHealth.com. Include your organization and a short description so we can route your request.
How we support you
Support that continues after go-live
Questions & issues
Tell us what's happening and which product or workflow it affects, and we'll route it to the right people.
Training
Learning management system (LMS) training helps new staff get up to speed and existing staff refresh their skills.
Configuration changes
As your policies and workflows evolve, we can help adjust forms, roles and rules.
Managed IT
Customers on managed IT have their environment hosted and maintained on Azure Government.
Make it faster
What to include in your request
- 1Your organization and facility name
- 2The product and screen or workflow involved
- 3What you expected and what happened instead
- 4How many users or patients are affected
Please don't email protected health information (PHI). Describe the issue without patient identifiers, and we'll follow up through a secure channel if we need specifics.
Contact the team
Email Sales@ElevantHealth.com and we'll get your request to the right people.